Position title
NVIDIA L3 Help Desk Professional
  • Minimum of a Bachelor’s degree (in CS/EE/CE/Mathematics or related CS field)
  • 5+ years of customer support or software development experience
  • Deep VMWare and/or Citrix VDI environment knowledge including Horizon, XenDesktop and/or RDSH
  • Experience with system level debugging and triaging.
  • You should be very comfortable working in various Linux environments as well as with Windows OS’s
  • Professional-level interpersonal skills (verbal and written), including ability to adjust communication to technical level of audience, and stay calm and focused in negative situations
  • Excellent follow-up and organizational skills
  • Ability to be meticulous – careful with the details
  • We are seeking someone who brings independent analysis, communication and problem-solving.

Ways to stand out from the crowd:

  • Device driver experience (Linux, Windows)
  • Experience supporting professional graphics solutions, deep learning / artificial intelligence or desktop virtualization
  • Experience with Nutanix
  • CRM experience (ticketing, knowledge base, forums)
  • Management experience is a plus (software, program, project)
  • Experience dealing directly with customers especially in escalation situation

Background Education: Bachelor’s degree (in CS/EE/CE/Mathematics or related CS field).

Gender: Male

Age Between: 27 To 37

Job Location
Giza, Giza
IT; Software Development
Career Level

Experienced (Non-Manager).

Duration of employment

+5 years

Employment Type
Full Time
  • Computer Skills:  WMware, Citrix, Linux.
  • Language: Fluent English.
Base Salary
Working Hours
Fixed Morning shift (2 Days OFF)

4 Open Vacancies

Date posted
يونيو 25, 2019
Valid through
سبتمبر 30, 2019
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Offer ended on سبتمبر 30, 2019

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Position: NVIDIA L3 Help Desk Professional

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