{"id":601,"date":"2019-03-25T14:20:14","date_gmt":"2019-03-25T12:20:14","guid":{"rendered":"http:\/\/www.rootsegypt.com\/?post_type=jobs&#038;p=601"},"modified":"2019-04-18T13:51:33","modified_gmt":"2019-04-18T11:51:33","slug":"nvidia-enterprise-solution-specialist","status":"publish","type":"jobs","link":"https:\/\/www.rootsegypt.com\/ar\/job\/nvidia-enterprise-solution-specialist\/","title":{"rendered":"NVIDIA Enterprise Solution Specialist"},"author":4,"featured_media":0,"template":"","class_list":["post-601","jobs","type-jobs","status-publish","hentry"],"jetpack_sharing_enabled":true,"_edit_lock":"1555588159:2","_edit_last":"2","_wp_page_template":"default","job_custom_message":"","position_title":"NVIDIA Enterprise Solution Specialist","sort-position_title":"sort-left-0","position_title-custom-title":"","position_title-hide-title":"off","position_title-hide-field":"off","sort-position_logo":"sort-right-0","position_logo-custom-title":"","position_logo-hide-title":"off","position_logo-hide-field":"on","position_employment_type":"Full Time","sort-position_employment_type":"sort-right-6","position_employment_type-custom-title":"Job Type","position_employment_type-hide-title":"off","position_employment_type-hide-field":"off","position_employment_begining":"","sort-position_employment_begining":"sort-disabled-6","position_employment_begining-custom-title":"","position_employment_begining-hide-title":"off","position_employment_begining-hide-field":"off","position_employment_duration":"Permanent ","sort-position_employment_duration":"sort-right-4","position_employment_duration-custom-title":"","position_employment_duration-hide-title":"off","position_employment_duration-hide-field":"off","position_industry":"IT; Software Development ","sort-position_industry":"sort-right-2","position_industry-custom-title":"","position_industry-hide-title":"off","position_industry-hide-field":"off","position_job_location":"Giza","sort-position_job_location":"sort-right-1","position_job_location-custom-title":"","position_job_location-hide-title":"off","position_job_location-hide-field":"off","position_description":"<ul>\r\n \t<li>L2\/L3 troubleshooting vGPU\/NVIDIA GRID system issues<\/li>\r\n \t<li>Work with 3rd Party Partner (Citrix, VMware, etc) Level 4 support organizations<\/li>\r\n \t<li>Track, file new bugs and reproduce customer issues<\/li>\r\n \t<li>Take ownership and drive customer issues from inception to resolution<\/li>\r\n \t<li>Document customer interactions and better enhance our knowledge base<\/li>\r\n \t<li>Actively work with customers and develop internal relationships to bring to bear NVIDIA's internal expertise<\/li>\r\n \t<li>Participate in the creation, maintenance and versioning of documentation related to enterprise support processes, procedures and associated guidelines.<\/li>\r\n \t<li>Bring independent analysis, communication and problem-solving to customer escalations<\/li>\r\n \t<li>Provide direct support to our NVIDIA Enterprise customers and work to answer questions, reproduce, resolve, or escalate customer issues<\/li>\r\n<\/ul>","sort-position_description":"sort-left-1","position_description-custom-title":"","position_description-hide-title":"off","position_description-hide-field":"off","position_responsibilities":"10 Open Vacancies","sort-position_responsibilities":"sort-right-10","position_responsibilities-custom-title":"Vacancies","position_responsibilities-hide-title":"off","position_responsibilities-hide-field":"off","position_qualifications":"<ul>\r\n \t<li>Bachelor\u2019s degree (in CS\/EE\/CE\/Mathematics or related CS field)<\/li>\r\n \t<li>5+ years of customer support or software development experience Deep VMWare and\/or Citrix VDI environment knowledge including Horizon, XenDesktop and\/or RDSH Experience with system level debugging and triaging. 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