{"id":1560,"date":"2019-06-25T12:35:08","date_gmt":"2019-06-25T10:35:08","guid":{"rendered":"http:\/\/www.rootsegypt.com\/?post_type=jobs&#038;p=1560"},"modified":"2019-06-25T13:02:09","modified_gmt":"2019-06-25T11:02:09","slug":"customer-guest-service-manager","status":"publish","type":"jobs","link":"https:\/\/www.rootsegypt.com\/ar\/job\/customer-guest-service-manager\/","title":{"rendered":"Customer ( Guest ) Service Manager"},"author":4,"featured_media":0,"template":"","class_list":["post-1560","jobs","type-jobs","status-publish","hentry"],"jetpack_sharing_enabled":true,"_edit_lock":"1561460530:4","_edit_last":"4","_wp_page_template":"default","job_custom_message":"","position_title":"Customer ( Guest ) Service Manager","sort-position_title":"sort-left-0","position_title-custom-title":"","position_title-hide-title":"off","position_title-hide-field":"off","position_title-field-tag":"div","position_title-field-class":"","sort-position_logo":"sort-right-0","position_logo-custom-title":"","position_logo-hide-title":"off","position_logo-hide-field":"off","position_logo-field-tag":"div","position_logo-field-class":"","position_employment_type":"Full Time","sort-position_employment_type":"sort-right-6","position_employment_type-custom-title":"","position_employment_type-hide-title":"off","position_employment_type-hide-field":"off","position_employment_type-field-tag":"div","position_employment_type-field-class":"","position_employment_begining":"","sort-position_employment_begining":"sort-disabled-8","position_employment_begining-custom-title":"","position_employment_begining-hide-title":"off","position_employment_begining-hide-field":"off","position_employment_begining-field-tag":"div","position_employment_begining-field-class":"","position_employment_duration":"Permanent ","sort-position_employment_duration":"sort-right-4","position_employment_duration-custom-title":"","position_employment_duration-hide-title":"off","position_employment_duration-hide-field":"off","position_employment_duration-field-tag":"div","position_employment_duration-field-class":"","position_industry":"Hotel","sort-position_industry":"sort-right-2","position_industry-custom-title":"","position_industry-hide-title":"off","position_industry-hide-field":"off","position_industry-field-tag":"div","position_industry-field-class":"","position_job_location":"","sort-position_job_location":"sort-right-1","position_job_location-custom-title":"","position_job_location-hide-title":"off","position_job_location-hide-field":"off","position_job_location-field-tag":"div","position_job_location-field-class":"","position_description":"\u2022 Overseeing all aspects of hotel lobby and other front-of-the-house operations.\r\n\u2022 Guest services staffing and supervision, including hiring, scheduling supervision, performance management, coaching, discipline as needed, promotional recommendations, etc.\r\n\u2022 Actively interacting with guests, including greeting them and providing assistance, including responding appropriately to guest inquiries and complaints.\r\n\u2022 Managing and participating in the check-in and check-out process, ensuring that it is swift, efficient and pleasant.\r\n\u2022 Oversees guest departure process, ensuring accounts are properly charged, correct statements are provided and ensuring guest satisfaction while encouraging future business.\r\n\u2022 Verifying that guest rooms are available prior to check-in. 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